At ShoppingWebs, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please review our returns and exchanges policy below.

1. Returns

1.1 Eligibility for Returns:

  • Items must be returned within 30 days of delivery.
  • Items must be unused, unworn, and in the same condition that you received them.
  • Items must be in the original packaging, with all tags and labels attached.
  • Certain items, such as perishable goods, custom products, and personal care items, are not eligible for return.

1.2 Return Process:

  • Contact our customer service team at admin@shoppingwebs.com to initiate a return.
  • Provide your order number, the item(s) you wish to return, and the reason for the return.
  • Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed return instructions.
  • Pack the item(s) securely and include the RMA number inside the package.
  • Ship the return package to the address provided by our customer service team.

1.3 Return Shipping Costs:

  • You are responsible for paying the shipping costs for returning your item(s).
  • Shipping costs are non-refundable.

1.4 Refunds:

  • Once we receive your returned item(s) and inspect them, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within a reasonable time frame.
  • Please note that it may take some time for the refund to appear on your statement, depending on your bank or credit card issuer.

2. Exchanges

2.1 Eligibility for Exchanges:

  • Items must be exchanged within 30 days of delivery.
  • Items must be unused, unworn, and in the same condition that you received them.
  • Items must be in the original packaging, with all tags and labels attached.
  • Certain items, such as perishable goods, custom products, and personal care items, are not eligible for exchange.

2.2 Exchange Process:

  • Contact our customer service team at admin@shoppingwebs.com to initiate an exchange.
  • Provide your order number, the item(s) you wish to exchange, and the reason for the exchange.
  • Our team will provide you with an Exchange Merchandise Authorization (EMA) number and detailed exchange instructions.
  • Pack the item(s) securely and include the EMA number inside the package.
  • Ship the exchange package to the address provided by our customer service team.
  • Once we receive and inspect your item(s), we will process the exchange and send the replacement item(s) to you.

2.3 Exchange Shipping Costs:

  • You are responsible for paying the shipping costs for returning your item(s) for exchange.
  • Shipping costs for the replacement item(s) will be covered by ShoppingWebs.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately at admin@shoppingwebs.com. Provide your order number, a description of the issue, and any supporting photos. We will work with you to resolve the issue promptly, either by issuing a replacement or processing a refund.

4. Contact Us

If you have any questions about our Returns & Exchanges Policy, please contact us at:

Email: admin@shoppingwebs.com

Thank you for shopping with ShoppingWebs. We appreciate your business and look forward to serving you again!