At ShoppingWebs, we aim to provide a seamless and efficient shipping experience for our customers. Please review our shipping and delivery policy below to understand how we handle and process your orders.
1. Shipping Information
1.1 Processing Time:
- Orders are processed within 1-2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
1.2 Shipping Methods:
- We offer a variety of shipping options to suit your needs, including standard, expedited, and express shipping.
- Shipping options and costs will be calculated and displayed at checkout based on your location and the selected shipping method.
1.3 Shipping Rates:
- Shipping rates vary depending on the size, weight, and destination of your order.
- For orders over a certain amount, we offer free standard shipping. The minimum order amount for free shipping will be displayed at checkout.
2. Delivery Times
2.1 Estimated Delivery Times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
- Express Shipping: 1-3 business days
2.2 Delivery Delays:
- Delivery times are estimated and may be subject to delays due to factors beyond our control, such as weather conditions, carrier delays, or customs processing.
- We will notify you of any significant delays and provide updates on the status of your order.
3. Order Tracking
3.1 Tracking Information:
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the tracking number provided through our website or the carrier’s tracking portal.
3.2 Lost or Missing Packages:
- If your tracking information indicates that your package has been delivered but you have not received it, please contact our customer service team at admin@shoppingwebs.com.
- We will assist you in locating the package and, if necessary, initiate an investigation with the carrier.
4. International Shipping
4.1 Availability:
- We offer international shipping to select countries. The availability of international shipping and associated costs will be displayed at checkout.
4.2 Customs and Duties:
- International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
- We recommend checking with your local customs office for more information on potential charges before placing your order.
5. Shipping Restrictions
5.1 Address Restrictions:
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations. If your shipping address is not eligible, you will be notified at checkout.
5.2 Hazardous Materials:
- Certain items, such as hazardous materials, may have shipping restrictions and cannot be shipped to some locations. If an item in your order is restricted, you will be notified during the checkout process.
6. Contact Us
If you have any questions or concerns about our Shipping & Delivery policy, please contact us at:
Email: admin@shoppingwebs.com
Thank you for choosing ShoppingWebs. We appreciate your business and look forward to delivering your orders promptly and efficiently!